shipping and delivery
This is a rough guide to my postage costs within Australia and international. All final postage costs are calculated at checkout. Postage cost varies on country and weight of the items inside the parcel.
All parcels are shipped with Australia Post.
Flat rate costs:
Australian Domestic Standard Shipping - flat rate $10 AUD
Australian Domestic Express Shipping - flat rate $12 AUD
International Standard Shipping - flat rate $10-30 AUD
International Express Shipping - flat rate $20-35 AUD
Costs by parcel weight (Australia only):
Up to 0.5 kg = $10 standard, $12 express
Between 0.5 kg and 1 kg = $13 standard, $16 express
Between 1 kg and 3 kg = $16 standard, $19 express
3 kg and up = $20 standard, $25 express
Please note, all custom charges for international orders are the responsibility of the customers. If shipping is delayed, please contact the postal company of your country to avoid delays in customs.
Once your item has dispatched, you will receive a confirmation email where you can track your order. Please allow up to the end of the week for the tracking number to be registered with Australia Post, prior to this your search may not generate any tracking information.
We have no control of your item after it has been dispatched from our end. Please contact Australia Post directly as it will be the most efficient way to track your item.
To avoid any disappointment or delays, please ensure that the shipping address you provide at checkout is correct. If any information from your address is missing (e.g. unit number), the parcel will most likely be returned to me. In this case the customer will need to pay for a second lot of postage so the item can be sent out again. So please make sure you have confirmed your address or changed it in your account so this does not happen. If there are any issues please contact me.
I am not responsible nor liable for any parcels or return parcels which are lost or damaged.